{"id":1426,"date":"2026-07-10T07:43:23","date_gmt":"2026-07-10T07:43:23","guid":{"rendered":"https:\/\/cinqueteste.com\/?page_id=1426"},"modified":"2026-07-10T08:13:14","modified_gmt":"2026-07-10T08:13:14","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/cinqueteste.com\/en\/privacy-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1426\" class=\"elementor elementor-1426\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-811c9dd e-con e-atomic-element e-div-block-base e-811c9dd-4c77b37\" data-id=\"811c9dd\" data-element_type=\"e-div-block\" data-e-type=\"e-div-block\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3a0a3190 e-flex e-con-boxed e-con e-parent\" data-id=\"3a0a3190\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-14406841 elementor-widget elementor-widget-text-editor\" data-id=\"14406841\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph translation-block\">This Privacy Policy describes how Cinqueteste collects and processes the personal data of users who visit the website cinqueteste.com, submit a request for information, or make a booking request.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data is processed in accordance with Regulation (EU) 2016\/679, known as the \u201cGDPR\u201d, and with the applicable Italian legislation on personal data protection.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Data Controller<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Data Controller is:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cinqueteste<\/strong><br>Sestiere Santa Croce 638 \u2013 Calle Dario<br>30135 Venezia, Italia<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Email:&nbsp;<strong><a href=\"mailto:info@cinqueteste.com\">info@cinqueteste.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For any request relating to the processing of personal data or to exercise their rights, data subjects may contact the Data Controller at the email address indicated above.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Types of Data Processed<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following categories of personal data may be collected through the website.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Data Provided Through the Contact Form<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a user contacts the property, the following data may be collected:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>name;<\/li>\n\n\n\n<li>email address;<\/li>\n\n\n\n<li>telephone number, where provided;<\/li>\n\n\n\n<li>content of the message;<\/li>\n\n\n\n<li>any additional information voluntarily provided by the user.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Data Provided for Booking Purposes<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When a user requests or makes a booking, the following data may be collected:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>first name and surname;<\/li>\n\n\n\n<li>email address;<\/li>\n\n\n\n<li>telephone number;<\/li>\n\n\n\n<li>residential or billing address;<\/li>\n\n\n\n<li>nationality;<\/li>\n\n\n\n<li>dates of stay;<\/li>\n\n\n\n<li>number and details of guests;<\/li>\n\n\n\n<li>booking information;<\/li>\n\n\n\n<li>data required to process payments;<\/li>\n\n\n\n<li>tax and administrative information;<\/li>\n\n\n\n<li>data contained in identity documents, where required by law;<\/li>\n\n\n\n<li>any requests or communications relating to the stay.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Users are requested not to enter unnecessary information or special categories of personal data in the forms, such as health-related information, unless strictly necessary to fulfil a specific request connected with the stay.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Browsing Data<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">During normal browsing, the IT systems and software used to operate the website may automatically collect certain technical data, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>IP address;<\/li>\n\n\n\n<li>browser type and device used;<\/li>\n\n\n\n<li>operating system;<\/li>\n\n\n\n<li>date and time of the visit;<\/li>\n\n\n\n<li>pages visited;<\/li>\n\n\n\n<li>technical information relating to requests sent to the server.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This data is used to ensure the proper functioning and security of the website.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">3. Purposes and Legal Bases of Processing<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Responding to Contact Requests<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Data entered in the contact form is processed in order to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>respond to users\u2019 requests;<\/li>\n\n\n\n<li>provide information about the property, its services and availability;<\/li>\n\n\n\n<li>manage communications prior to a booking.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The legal basis for this processing is the performance of pre-contractual measures taken at the request of the data subject, pursuant to Article 6(1)(b) of the GDPR.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Manage reservations and the stay<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The data provided for the reservation are processed for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>verify availability;<\/li>\n\n\n\n<li>record and confirm the reservation;<\/li>\n\n\n\n<li>manage the relationship with the guest;<\/li>\n\n\n\n<li>organize check-in and check-out;<\/li>\n\n\n\n<li>provide the requested services during the stay;<\/li>\n\n\n\n<li>manage modifications, cancellations, requests and communications;<\/li>\n\n\n\n<li>process or manage payments;<\/li>\n\n\n\n<li>issue receipts, invoices and other administrative documents.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The legal basis is the performance of a contract or of pre-contractual measures adopted at the data subject\u2019s request, pursuant to Article 6(1)(b) of the GDPR.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Compliance with legal obligations<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The data may be processed for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to comply with tax and accounting obligations;<\/li>\n\n\n\n<li>to register and communicate the guests\u2019 personal details to the competent authorities;<\/li>\n\n\n\n<li>to comply with the obligations provided by public security legislation;<\/li>\n\n\n\n<li>to carry out the statistical and tourism communications required by law;<\/li>\n\n\n\n<li>to respond to requests from public authorities.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The legal basis is compliance with a legal obligation to which the Data Controller is subject, pursuant to Article 6(1)(c) of the GDPR.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Security and protection of rights<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The data may be processed for:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to ensure the security of the website and IT systems;<\/li>\n\n\n\n<li>to prevent fraudulent or unlawful use;<\/li>\n\n\n\n<li>to ascertain, exercise or defend a right in judicial or extrajudicial proceedings;<\/li>\n\n\n\n<li>to handle disputes and controversies.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The legal basis is the legitimate interest of the Data Controller in the security of its systems and in the protection of its rights, pursuant to Article 6(1)(f) of the GDPR.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Nature of data provision<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The provision of data marked as mandatory in the forms is necessary to respond to the user\u2019s requests or to manage the booking.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Failure to provide such data may make it impossible to:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>to respond to the request;<\/li>\n\n\n\n<li>verify availability;<\/li>\n\n\n\n<li>to register or confirm the booking;<\/li>\n\n\n\n<li>to provide the requested services;<\/li>\n\n\n\n<li>comply with legal obligations related to the stay.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The provision of any data indicated as optional is voluntary and does not affect the use of other services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Processing methods<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data are processed by electronic means and, when necessary, by paper documents.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Data Controller adopts appropriate technical and organizational measures to protect personal data from:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>unauthorized access;<\/li>\n\n\n\n<li>loss;<\/li>\n\n\n\n<li>destruction;<\/li>\n\n\n\n<li>alteration;<\/li>\n\n\n\n<li>disclosure;<\/li>\n\n\n\n<li>unlawful or incorrect use.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Processing is carried out exclusively by persons authorized and trained by the Controller or by suppliers appointed, when necessary, as data processors.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Data recipients<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data may be communicated, within the limits necessary for the purposes indicated, to the following categories of subjects:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>authorized staff and collaborators of the facility;<\/li>\n\n\n\n<li>providers of hosting and site maintenance services;<\/li>\n\n\n\n<li>providers of IT, email and booking management services;<\/li>\n\n\n\n<li>platforms or portals through which the booking is made;<\/li>\n\n\n\n<li>payment service providers and banking institutions;<\/li>\n\n\n\n<li>tax, accounting, legal and administrative consultants;<\/li>\n\n\n\n<li>persons in charge of managing the facility and services related to the stay;<\/li>\n\n\n\n<li>public security authorities;<\/li>\n\n\n\n<li>public administrations, tourist bodies and tax authorities;<\/li>\n\n\n\n<li>other subjects to whom communication is mandatory by law.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Providers who process personal data on behalf of the Controller are designated as Data Processors pursuant to Art. 28 of the GDPR, where applicable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Personal data are not disclosed publicly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Transfer of data outside the European Economic Area<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some providers of IT, email, hosting, booking or payment services may process personal data in countries located outside the European Economic Area.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In such cases, the transfer will take place in compliance with Articles 44 and following of the GDPR, based on one of the mechanisms provided by the regulation, such as:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>a decision on adequacy by the European Commission;<\/li>\n\n\n\n<li>the standard contractual clauses approved by the European Commission;<\/li>\n\n\n\n<li>any additional safeguards provided for by law.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To receive more information on data transfers and the safeguards adopted, you can contact the Controller.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Retention period<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Data are retained for the time strictly necessary to achieve the purposes for which they were collected.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Specifically:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>data relating to contact requests are retained for the time necessary to respond and, normally, no longer than 12;<\/li>\n\n\n\n<li>The data relating to uncompleted booking requests are, as a rule, retained for a period not exceeding 12 months;<\/li>\n\n\n\n<li>The data relating to reservations and the stay are retained for the entire duration of the contractual relationship and thereafter for the period necessary to comply with administrative, accounting, tax and legal obligations;<\/li>\n\n\n\n<li>Documents and data relevant for tax and accounting purposes are normally retained for 10 years;<\/li>\n\n\n\n<li>Data necessary for the management of disputes are retained for as long as needed to protect the Controller\u2019s rights and until the conclusion of any proceedings;<\/li>\n\n\n\n<li>Technical data and security logs are retained for the period necessary to ensure the operation and security of systems, except where required to ascertain unlawful conduct.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">At the end of retention periods, data are deleted or anonymized, unless further retention is required by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Rights of the data subject<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The data subject may exercise the rights provided under Articles 15\u201322 of the GDPR and, in particular, may request:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>confirmation as to whether or not their data are being processed;<\/li>\n\n\n\n<li>access to their personal data;<\/li>\n\n\n\n<li>rectification of inaccurate data;<\/li>\n\n\n\n<li>completion of incomplete data;<\/li>\n\n\n\n<li>erasure of data when the conditions are met;<\/li>\n\n\n\n<li>restriction of processing;<\/li>\n\n\n\n<li>data portability, in the cases provided by law;<\/li>\n\n\n\n<li>to object to processing based on legitimate interest;<\/li>\n\n\n\n<li>not to be subject to decisions based solely on automated processing that produce legal effects or similarly significant impacts.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The request may be sent to:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"mailto:info@cinqueteste.com\">info@cinqueteste.com<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The exercise of rights is normally free of charge. The Controller may request the information necessary to verify the identity of the requester.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Data erasure cannot be requested when processing or storage is necessary to comply with a legal obligation, perform the contract, or establish, exercise, or defend a right.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Right to lodge a complaint<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The data subject who believes that the processing of their personal data is carried out in violation of the regulations may lodge a complaint with:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Data Protection Authority<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The possibility of referring to the competent judicial authority remains unaffected.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Minors<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Reservation services are intended for adults.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any data relating to minors is processed exclusively when provided by the holder of parental responsibility or by a legitimized subject, to the extent necessary to manage the reservation, the stay, and legal obligations.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Automated decision-making processes<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Controller does not make decisions based solely on automated processing, including profiling, which produce legal effects or similarly significant impacts on the data subject.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Links to external sites<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The site may contain links to sites, booking platforms, or services operated by third parties.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When the user accesses such services, data processing is carried out according to the privacy notices prepared by the respective Data Controllers. Cinqueteste is not responsible for the processing methods adopted by external sites or services.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cookies and similar technologies<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The site may use technical cookies necessary for its functioning and possibly additional cookies or third-party tools.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Detailed information on the cookies used, their purposes and how to manage preferences is available in the site\u2019s Cookie Policy.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Any non-essential cookies are used only after obtaining the user\u2019s consent, when required by law.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Changes to this Privacy Policy<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The Data Controller may update this Privacy Policy following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>regulatory changes;<\/li>\n\n\n\n<li>introduction of new services;<\/li>\n\n\n\n<li>changes in processing methods;<\/li>\n\n\n\n<li>changes to the tools or providers used by the site.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The updated version will be published on this page with the date of the last update.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>La presente informativa descrive le modalit\u00e0 con cui Cinqueteste raccoglie e tratta i dati personali degli utenti che visitano il sito&nbsp;cinqueteste.com, inviano una richiesta di informazioni o effettuano una richiesta di prenotazione. Il trattamento dei dati personali avviene nel rispetto del Regolamento UE 2016\/679, denominato \u201cGDPR\u201d, e della normativa italiana applicabile in materia di protezione [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1426","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Privacy policy - Cinque teste<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/cinqueteste.com\/en\/privacy-policy\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Privacy policy - Cinque teste\" \/>\n<meta property=\"og:description\" content=\"La presente informativa descrive le modalit\u00e0 con cui Cinqueteste raccoglie e tratta i dati personali degli utenti che visitano il sito&nbsp;cinqueteste.com, inviano una richiesta di informazioni o effettuano una richiesta di prenotazione. 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